noun phrasetravel

travel agent

A professional who plans and books trips for clients and advises on routes, accommodation and travel requirements.

Definition

A travel agent acts as an intermediary between travelers and suppliers such as airlines, hotels and tour companies. Beyond booking, a good agent offers advice, handles changes, and knows destinations, visa rules and insurance options. Agents may specialize in luxury, business, family or adventure travel. Compensation may include supplier commissions and fees paid by the client, so ask how the agent is paid and whether that affects recommendations. Ask what happens if you need help outside office hours, since problems while travelling rarely respect a working day.

In a sentence

  • The travel agent rebooked the family after the flight was cancelled.

  • She asked the travel agent how the commission was structured.

Related terms

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